VIENNA, Va. - s4story -- – As states begin operationalizing their Centers for Medicare & Medicaid Services (CMS) Rural Health Transformation (RHT) awards, Cloud SynApps, in partnership with Box and Salesforce, will host a targeted executive webinar: "From CMS Award to Execution: Accelerating Rural Health Transformation Outcomes."

The session takes place March 12, 2026, four days before the CMS Quality Conference in Baltimore (March 16–18), giving attendees a practical head start before one of the year's most important healthcare convenings.

Who Should Attend

The webinar is designed for CMS employees and contractors, health plans and state programs, and healthcare systems and industry innovators preparing for the Quality Conference. Aligned with the Conference's theme — Make America Healthy Again: Innovating Together for Better Health — the session delivers a concrete roadmap for moving from planning to execution on the RHT mandate.

With $10 billion in funding on the table per budget period, the window for operational strategy is narrow. State tech leaders face real obstacles: rural geographic barriers, fragmented legacy systems, and growing pressure to build a modern digital infrastructure fast.

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Featured Panelists

• Dilshad Albert, Chief Revenue Officer, Cloud SynApps
• Rosetta Carrington Lue, State & Local Industry Advisor. GovCXP
• Murtaza Masood, Managing Director, State and Local, Box

Three Core Pillars of the Discussion

Redefine Resident Access — How states can build a modern digital front door that meets rural patients where they are, shifting from reactive service delivery to proactive, omni-channel outreach.

"Our mission is to help states build a future where every community, no matter how small or remote, has access to high-quality, locally grounded care," said Rosetta Carrington Lue. "It requires moving beyond the physical clinic and meeting residents where they are."

Enhance Employee Experience — Practical strategies for reducing caseworker burnout by replacing paper-heavy, fragmented workflows with technology built around the people who use it.

"Agencies are tasked with taming unstructured data including complex paper forms, PDFs, and medical records," said Murtaza Masood. "The Box Content Cloud delivers a single pane of glass for caseworkers, with built-in privacy protections and data sovereignty that keeps information within secure, government-compliant environments."

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Implement AI Safely — Frameworks for deploying AI with confidence, using a Human-in-the-Loop approach that ensures compliance, community trust, and real accountability.

"The window for operational strategy is closing; execution begins this year," said Dilshad Albert. "With the combined expertise of Cloud SynApps, Salesforce, and Box, we are helping states deliver unified outcomes that modernize operations and drastically enhance the employee experience."

About Cloud SynApps Cloud SynApps is a public sector-focused technology firm with a 100% project success rate delivering Salesforce and Salesforce Public Sector Solutions (PSS) implementations across North America.

Mark the date and register here! (https://events.zoom.us/ev/At4lhfulEsnhYFxBVw3uOsHwjNR5yaj5qQKEdNJ-djWXFDhpbVMw~AtZoDWLzGqNrdZiRiPwTb_JI_JDiCYoynphxTi0YGMuAFF3BdfaDgZ45tg)