BETHLEHEM, Pa. - s4story -- ET&T, an IT service provider based in the Lehigh Valley, has hired Richard Graham as senior technical voice engineer. With more than 30 years of industry experience, Graham will support ET&T's continued efforts to deliver fast, reliable technology support across Eastern Pennsylvania, helping businesses maintain seamless communications and operations.

"Richard brings decades of experience and a commitment to excellence that will directly benefit both our clients and our team," said Fusun Bubernack, co-president of ET&T. "His expertise strengthens ET&T's ability to deliver seamless, reliable communications solutions to businesses across the Lehigh Valley."

As Senior Technical Voice Engineer, Graham is responsible for the successful delivery, stability, and continuous improvement of Mitel MiVB-based enterprise communication systems. In this role, he will set up, maintain and troubleshoot platforms like MiCC and MiCollab, manage complex phone connections, and oversee projects from start to finish. As a key part of the team, Graham will help improve processes, mentor other engineers and contribute to ET&T's collaborative, customer-focused culture.

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Prior to joining ET&T, Graham was a senior Mitel engineer at Heartland Business Systems, where he oversaw project implementation, technical training and service and sales engineering. Throughout his more than 30-year career, Graham has held roles as a project manager, field technician and project team lead, which are experiences he brings to ET&T. Graham earned a Bachelor of Science in network management from DeVry University.

"Having Richard join ET&T reinforces our commitment to providing high-quality, dependable communications solutions," said Mike Bubernack, co-president of ET&T. "His experience will help ensure our clients can rely on us for both day-to-day operations and complex projects."

As businesses rely on increasingly complex communications systems, Graham's expertise helps ET&T clients stay ahead of technological challenges. A three-generation, female-owned managed service provider, ET&T continues to invest in team members who share the company's founding values: delivering friendly, reliable service in a rapidly evolving technology landscape.

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About ET&T

ET&T, established in 1968, is a family-owned and operated technology solutions provider based in Bethlehem, Pennsylvania. With over five decades of experience, ET&T specializes in delivering comprehensive IT services, including managed IT support, business phone systems, structured cabling, surveillance systems, and data backup and disaster recovery solutions. Serving the Lehigh Valley and surrounding areas, ET&T is committed to providing responsive, reliable, and personalized technology support to businesses across various industries. Their team of skilled professionals ensures that clients receive tailored solutions designed to enhance operational efficiency and security. For more information, visit www.et-t.com.