SAN FRANCISCO - s4story -- Glossa today announced enhancements to its Jira integration, giving professional services teams more flexibility in how acceptance criteria flow from Glossa within their development workflows. The update addresses feedback from customers who needed more control over acceptance criteria format and placement in Jira.

The enhanced integration allows teams to choose whether acceptance criteria are included within requirement tickets or sent as separate user stories in Jira. Teams can also selectively map specific AC formats—Gherkin, user story, checklist, or freeform—to custom fields in their Jira setup, ensuring acceptance criteria appear exactly where development teams expect to find them.

"We heard consistently from customers that they wanted ACs attached directly to requirements in Jira rather than as separate tickets," said Alison Meyer, Founder and CEO of Glossa. "Different teams work differently—some prefer standalone AC stories, others want everything in one place. This update gives them the choice and eliminates manual cleanup work."

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How It Works

Glossa automatically generates acceptance criteria in four formats for every requirement. With the new Jira integration enhancements, teams can:

• Choose AC placement: Include ACs within requirement tickets or send them as separate Jira stories
• Filter by format: Select which AC formats to sync (Gherkin, user story, checklist, freeform)
• Map to custom fields: Route acceptance criteria to specific Jira fields that match team workflows

For example, a team using Gherkin for testing but not user stories can now send only Gherkin-formatted ACs, eliminating irrelevant formats and reducing clutter in Jira boards.

Reducing Manual Work in Professional Services

The enhancement builds on Glossa's core value proposition: automating the manual work of requirements management for professional services teams. By capturing client conversations, documents, and decisions automatically, Glossa generates structured requirements and acceptance criteria that previously required hours of manual documentation.

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"Glossa has been a game-changer for our team," said Grant Wasch, Partner at Epic Solution Partners. "Instead of spending hours manually reviewing notes to extract requirements, the system automatically generates them along with actionable development tasks. We've saved countless hours of tedious work and can now focus more on building solutions rather than sorting through notes."

The Jira integration enhancements are available immediately to all Glossa customers at no additional cost.

About Glossa

Glossa is an AI-powered requirements management platform that transforms how professional services teams capture, analyze, and manage software implementation requirements. By automatically consuming client conversations, documents, and messages, Glossa generates structured requirements with full traceability, catches contradictions early, and accelerates discovery. Founded by experienced product leaders from Salesforce and AgentSync, Glossa is headquartered in San Francisco, California. Learn more at glossapro.ai.