SACRAMENTO, Calif. - s4story -- Mentera announced the launch of its AI platform designed to solve the core operational problem facing private healthcare practices: too many disconnected tools, not enough time, and revenue falling through the cracks.

The average private practice runs on 5 to 10 separate software systems for scheduling, EMR, CRM, billing, and phones. The only thing connecting them is a human being toggling between tabs and copy-pasting information. The result is missed follow-ups, slow lead response, lapsed patients, and staff burnout.

"This isn't a staffing problem. It's a systems problem," said Gurjeet Nijjar, Co-Founder and CEO of Mentera. "Most practices could handle 20 to 30 percent more patient volume without adding a single provider. The bottleneck is admin capacity, specifically the 10 to 15 hours per week every team spends on repetitive tasks that follow the same steps every time."

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Mentera integrates directly with a practice's existing tech stack and adds an intelligence layer on top. The platform connects to EMR, CRM, scheduling, billing, and communication systems, giving teams one place to ask questions and get real answers without toggling or guessing.

Beyond search, Mentera deploys what the company calls Digital Coworkers: AI-powered workflows that execute real tasks autonomously. A Receptionist Coworker responds to new patient inquiries within minutes, even outside business hours. A Reactivation Coworker identifies patients who haven't returned in 90 or more days and sends personalized outreach tied to their treatment history. An AI Scribe Coworker captures clinical conversations and generates structured documentation in seconds.

The financial impact is larger than most owners realize. Mentera's analysis found that practices typically lose between $50,000 and $150,000 annually to operational friction. Slow lead response alone can cost $24,000 per year. One practice identified 340 lapsed patients representing over $136,000 in unrealized revenue from people who had already walked through the door.

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"Nobody followed up on those 340 patients," Nijjar said. "Not because the team was lazy. Because the team was drowning."

Mentera is purpose-built for private practices doing $1M to $5M in revenue with teams of 5 to 20 people. The platform is HIPAA-compliant, deploys in days, and does not require replacing any existing tools. Mentera currently serves dental offices, medical spas, aesthetics clinics, veterinary clinics, and allied health providers.

Practice owners can learn more and request a demo at https://mentera.ai

About Mentera Mentera is a healthcare AI company building the connective intelligence layer for private practices. The platform deploys AI-powered Digital Coworkers for lead response, patient reactivation, clinical documentation, and operational reporting. Visit https://mentera.ai