XI'AN, China - s4story -- When warranty becomes action, customers win. LIB Industry recently turned its 3-year warranty into tangible uptime for two Southeast Asia customers in August 2025 — and the fixes tell a useful story for anyone using environmental test chambers.

Penang — Hitting 32 °C / 90% RH Without Visible Water

A toy-car maker needed continuous runs at 32 °C / 90% RH inside a temperature and humidity chamber (TH-800A) while specimens stayed packed in cardboard. The catch: no pooling or visible water in the workspace.

What LIB did on site:

Humidification housekeeping: repositioned the water cup feeding the humidity probe and set tank levels to eliminate overflow risk.

Refrigeration balance: retuned PID heat–cool balance to reduce evaporator frosting and stop condensate dripping through front-baffle perforations.

Quick result: stable T/RH at the target point and a dry workspace.

Takeaway: small fluid-path and control tweaks can prevent big production headaches — and are best addressed during co-engineering or at build time.

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Singapore — Compressor Swap for a Walk-In Chamber

A TH-0016B walk-in chamber at a Singapore site couldn't reach −40 °C and had persistent compressor noise. Because it was covered by LIB's 3-year warranty, engineers performed a full on-site compressor replacement.

Outcome: low-temperature performance restored and acoustic nuisance removed — with minimal downtime.

Preventive Care — NUS Composite Salt Spray Tune-Up

The same visit included preventive inspection at NUS: water & electrical lines, spray tower and atomizing circuits, plus temp/humidity subsystems — keeping the composite salt spray chamber calibrated for continuous research.

From Policy To Practice: Warranty That Works

LIB's service playbook is simple and client-focused:

• 3-Year Warranty — repairs free.
• Lifetime technical support afterward (material cost only; labor free).
• 24/7 English support with remote triage, parts dispatch, or engineer visit; replacement unit if on-site repair isn't possible.

Contact and Discover LIB

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LIB is a professional environmental simulation chamber manufacturer with 16+ years of design and production experience. We offer standard and customized test chambers, including temperature & humidity chambers, thermal chambers, UV/accelerated weathering chambers, salt spray chambers, noxious gas test chambers, dust test chambers and rain/water ingress chambers.

To ensure global coverage, LIB operates 4 international service centers in the US, Canada, the UK, and Malaysia, supporting customers worldwide with faster response times and local expertise.

Website: https://www.libtest.com/
Email: inquiry@libtestchamber.com
WhatsApp / Phone: +86 187 0087 5368

Contact LIB to discuss co-engineered setpoints, onsite warranty service, or preventive maintenance.